Privacy Policy

Your Privacy Matters to Us

How We Handle Your Information

At Shaun Software Hub, we are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal Information:

Name, email address, phone number, and company name
Billing address and payment information
Project requirements and specifications
Communication preferences and correspondence history

Technical Information:

IP address, browser type, and operating system
Device information and unique identifiers
Pages visited, time spent on pages, and click data
Referring website addresses and exit pages

Information You Provide:

We collect information that you voluntarily provide to us when you:

Fill out contact forms or request quotes
Subscribe to our newsletter or blog updates
Create an account or engage our services
Participate in surveys or provide feedback

2. How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery:

To provide, maintain, and improve our services
To process transactions and send related information
To manage your account and provide customer support
To develop new products and services

Communication:

To send you technical notices, updates, and security alerts
To respond to your comments, questions, and requests
To send marketing and promotional communications (with your consent)
To provide news and information about our services

Analytics and Improvement:

To monitor and analyze usage patterns and trends
To personalize and improve your experience
To measure the effectiveness of our marketing campaigns
To detect, prevent, and address technical issues

Legal and Security:

To comply with legal obligations and enforce our terms
To protect against fraud, abuse, and security risks
To resolve disputes and enforce our agreements

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
Functional Cookies: Enable enhanced functionality and personalization
Marketing Cookies: Used to track visitors across websites to display relevant ads

Third-Party Tracking:

We use third-party services that may collect information used to identify you:

Google Analytics - for website traffic analysis
Google AdSense - for advertising purposes
Tawk.to - for live chat support

Managing Cookies:

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. You can manage your cookie preferences through your browser settings.

For more information about cookies and how to manage them, visit www.allaboutcookies.org.

4. Data Protection and Security

The security of your personal information is important to us. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Security Measures:

SSL/TLS encryption for data transmission
Secure servers with regular security audits
Access controls and authentication mechanisms
Regular backups and disaster recovery procedures
Employee training on data protection practices

Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

Providing services and maintaining our relationship with you
Complying with legal, accounting, or reporting requirements
Resolving disputes and enforcing our agreements
Protecting against fraud and security threats

Limitation of Security:

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable laws.

5. Third-Party Services and Links

Our website may contain links to third-party websites or services that are not owned or controlled by Shaun Software Hub. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Third-Party Service Providers:

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related tasks, or assist us in analyzing how our services are used. These third parties include:

Google Analytics: Website analytics and performance monitoring
Google AdSense: Advertising services
Tawk.to: Live chat support and customer communication
Payment Processors: Secure payment processing (we do not store credit card information)
Email Service Providers: Email communications and newsletters

Data Sharing:

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. We ensure that all third-party service providers maintain appropriate security measures.

External Links:

We strongly advise you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of external websites.

Data Transfers:

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

Your Rights Include:

Right to Access: You can request copies of your personal data
Right to Rectification: You can request correction of inaccurate or incomplete data
Right to Erasure: You can request deletion of your personal data under certain conditions
Right to Restrict Processing: You can request that we limit processing of your data
Right to Data Portability: You can request transfer of your data to another organization
Right to Object: You can object to our processing of your personal data
Right to Withdraw Consent: You can withdraw consent at any time where we relied on it

How to Exercise Your Rights:

If you wish to exercise any of these rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days.

Opt-Out of Marketing Communications:

You can opt-out of receiving marketing emails from us by:

Clicking the "unsubscribe" link in any marketing email
Contacting us directly to request removal from our mailing list
Updating your communication preferences in your account settings

Children's Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately, and we will take steps to remove that information.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We will notify you via email and/or a prominent notice on our website prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our services after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email

shaunsoftwarehub@gmail.com

Phone

+91 9175264569

Address

Baner, Pune
Maharashtra 411045
India

Data Protection Officer: For privacy-related inquiries, please email us at shaunsoftwarehub@gmail.com

Last Updated: January 2025